Oryon Takes Care of Your Server so You Just Need to Focus on Your Website

Frequently Asked Questions

What is Managed Cloud Server?

Cloud Server  is a virtual machine offered as a service by a web hosting provider. For many purposes it is functionally equivalent to a dedicated physical server. It runs its own copy of an operating system with assigned system resources like processors, ram/memory and hard disk storage. They share the underlying physical hardware with other virtual machines. Root access is provided and it allows greater control compared to the access given by Shared Hosting.

In a fully managed cloud server hosting environment, Oryon directly and exclusively manages all aspects of the server’s hardware and software stack (etc LAMP), including updating of all necessary operating system patches to address server security vulnerabilities and bugs. The customer is responsible only for managing the application(s) or website(s) they install on the server.

Why is your virtual server more expensive than others?

When comparing solutions, it is important you are comparing apples to apples. Our managed virtual servers include full management, WHM/CPanel, and we setup the server to be fully optimized and hardened. In short, we provide you with a system administrator who monitored and maintain the server for you. If you add in the cost of maintaining the number of backups as well as WHM/Cpanel license, it will certainly increase the cost beyond the pricing of a bare minimum virtual server.

What is the minimum contract?

We do not have any contract period on our managed virtual servers. You can sign up today and cancel any time you wish with no exit fee’s or termination notice periods.

I’m new to virtual server. Is managed virtual server for me?

Yes! All virtual servers from Oryon are fully managed by our expert support team. Our experts will monitor, optimize, and protect your server 24/7, so you can spend your time managing your business and less worrying about the server. It is perfect for people who are new to server management or those who would prefer spending time on their business instead of their servers.

How is managed virtual server different from shared hosting?
In a virtual server environment, server resources like processors and ram are isolated from everyone else on the server. This ensures that you never have to worry about other customers impacting the performance of your website or applications. Even with a bad neighbor your server is guaranteed to run smoothly.

In a shared hosting server environment, your website(s) constantly fight with hundreds to thousands, of other customers’ websites for the same amount of server resources. Shared hosting environments limits on what you can do, like customizing the server software and install your own applications. With a virtual server, you have access at the root level to customize existing applications and install new ones anytime.

How can I upgrade the server?

Your server can be upgraded in just a couple of minutes. Just contact us via live chat and let us know that you wish to upgrade the server. It is that easy.

How many website can I host on the managed virtual server?

You can host as many websites as you like on your managed virtual server, we do not set any limit. However, you will just need to ensure the server resources like processor and memory is always sufficient for the number of websites you run. Your virtual server can be upgraded at any time to suit the increasing number of websites you intend to host.

Do you help to migrate my websites from other providers?

Yes! If you are using cPanel based web hosting with another hosting company our expert team would be happy to take care of migrating your sites our managed virtual servers.

Do you have backups of my server in case of disaster? 

We take snapshots of the server and keep them for as long as 4 weeks, with 4 copies of weekly backup ready at anytime. These snapshots allow you to roll back your cloud server to a previous state at any time. In addition, there is a daily offsite backup of the Cpanel accounts. You can also take a Cpanel backup anytime you like from your control panel.

Can I host asp.net and aspx files on your servers?

In order to host .asp or apx file, you have to go with Windows server. Linux servers do not support asp and .net framework files and application. You can contact our live chat assistance or drop an email to sg@oryon.net to get more information.

How can I enabled https (SSL) for my website, do i have to pay for it?

Yes, you have to purchase SSL certificate for your domain and install on it. Once you have installed the SSL certificate the website data will be transferred via secured and encrypted way. Oryon provides different type of SSL plan with our  customer. It will be setup and installed within 1 hour once you have confirmed the order.

What version of PHP do you use?

We do support Multi-PHP version on our server. Based on your website needs you may select your PHP version. Oryon has enabled all the PHP version such us 5.5,5.6,7.0,7.1,7.2 with their servers.