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When will my account be operational after renewal?

After your account has been suspended due to outstanding payment, we will reactivate it as soon as we receive your renewal payment.

If your domain name has expired, please allow up to 24 hours of DNS propagation before you can use it again. Once this period is over, your website will be up and running again.

Domain names that have expired more than 28 days, enter the “redemption period”. You cannot renew it automatically. Please kindly contact our support to assist you regarding this.

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