Step 1: Click on the “Start” menu and type “cmd” into the search field (where it says “Search programs and files” or “Start search”).
Step 2: Push the Enter key on your keyboard. A DOS prompt window will open up.
Step 3: Type the following command in the command window: “ping yourdomain.com” (remember to replace yourdomain.com with the actual domain name you want to ping) and click the enter/return key on your keyboard
Step 4: You can copy and paste the output into an email and send it to email@example.com so that we can check the issue in detail.
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