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  5. How to stop the password prompting in Outlook client caused by multi factor authentication?
  1. Home
  2. Knowledge Base
  3. Microsoft Office 365 & Exchange
  4. How to stop the password prompting in Outlook client caused by multi factor authentication?

How to stop the password prompting in Outlook client caused by multi factor authentication?

Step 1: Sign into Office 365 admin portal via https://portal.office.com

Step 2: Click on Admin from the left pane and navigate to Users >> Active users.

Step 3: On the Active users page, click on the Multi-factor authentication button on the top.

Step 4: Select the user from the list of users and click Manage user settings.

Step 5: Check all the three check boxes and click Save.

Step 6: Now sign into the user account via https://outlook.office365.com/

Step 7: In the More information required prompt click Next.

Step 8: In the next page, select country and enter the contact number to receive OTP and click Next.

Step 9: In the next page, enter the code and click Next and copy the App Password from the next page and click Done.

Step 10: Now, open the Outlook client and enter the app password while it prompts for the password.

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