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  5. How to enable Outlook on the web for a shared mailbox?
  1. Home
  2. Knowledge Base
  3. Microsoft Office 365 & Exchange
  4. How to enable Outlook on the web for a shared mailbox?

How to enable Outlook on the web for a shared mailbox?

Step 1: Sign into Office 365 admin portal via https://portal.office.com

Step 2: Click on Admin from the left pane and navigate to Exchange admin center.

Step 3: Click on the Recipients and switch to Shared tab.

Step 4: Click on the shared mailbox you would like to convert.

Step 5: On the right pane, under the Email Connectivity section, click on Enable.

Step 6: Click Yes.

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