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How to Configure MailScanner in cPanel

Step 1: Login to cPanel account
Step 2: In the “Mail” section, click on the MailScanner link/icon
Step 3: On the Mailserver Configuration screen, you will see 2 settings groups, along with 2 settings links.
Step 4: The “Current Settings” section shows you the current settings configuration for your domains.
Step 5: The “Change Individual Domain Settings” section allows you to configure each of the settings for each of your domains listed under your account.
These settings are described below:

Spam Scanning – Enables the scanning of emails for spam. Options are yes/no.

Virus Scanning – Enables the scanning of emails for viruses. Options are yes/no.

Deliver Cleaned Emails – Enables the delivery of emails in which viruses have been removed.

Low Scoring Spam – Tells MailScanner what to do with emails determined likely to be spam?, but that could also be false positives. Options are Deliver, Delete, or forward to a spam@yourdomain.com. NOTE: If you use the option to forward to a spam address, you will need to create the email account afterwards. The Low Scoring Spam Setting determines what the initial spam score/threshold will be for Low Scoring spam. The default setting is 4.

High Scoring Spam – Tells MailScanner what to do with emails determined to almost definitely be spam. The High Scoring Spam Setting determines what the initial spam score/threshold will be for High Scoring spam. The default setting is 8.

Here is an example of spam handling based upon spam scores.

Low Spam Score Setting = 4

High Spam Score Setting = 8

Spam Score = Rule that will be applied

1 – 4 = Messages that will not be flagged/marked as spam and will be delivered normally.

5 – 8 = Messages that will be flagged/marked as low scoring spam and will apply the handling rule you have defined (Deliver or Delete)

9 – 30 = Messages that will be flagged/marked as high scoring spam and will apply the handling rule you have defined (Deliver or Delete)

Step 6: The “Email Black/Whitelist settings” link is used to configure your email whitelist/blacklist.

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