Our Clients

What our clients say

To Who May Concern,

As refer to ticket no : WUH-972599

I want you to know you have an exceptional employee, Ann, in your support division. Her calm, patient manner was a great help to me when my frustration was at an all-time high. Her knowledge of the software and her remarkable problem-solving abilities are rare indeed. Instead of other supporting staff telling the service is running fine she went the extra mile to go in depth to understanding my issue and assisting with the troubleshooting. If the quality of a firm's employees is an indication of future success, then Oryon Networks has a very bright future.

Tommy Ng (lancermotoringclub.com)

It has been two years since our firm engaged Oryon as the hosting provider. As we started off as a web-based business, we were very careful in choosing our partner for hosting our website. Chancing upon the strong recommendations on some of the hosting forums, we took the plunge with Oryon.

Throughout our stay with them, I have never been disappointed with their service, (i.e response time, uptime, technical know-hows). They always manage to resolve all issues in very quick time.

Initailly, we were worried about the lack of a contact point for support purpose, i.e telephone no. for service call. However, it proves to be unfounded. Their email support is very strong and reliable.

It had really been a great experience,

Oliver Ong (InsureMyCar.com.sg)
InsureMyCar
Accord Insurance Enterprise

Oryon Networks has been my local web host for almost a year and I have 3 words to describe them; efficient, effective, and understanding.

The staff is efficient and they respond within minutes after I\'ve filed for a technical support request. What impressed me most was the time when a technical staff gave me a ring to guide me step by step through a technical process that I had difficulty with.

Not forgetting the customer service staff, they are willing to answer all queries and even made a provision for me. A year back I was a student who had problems with cheques or ibanking. Fortunately, provision was made, I\'ve settled payment, and I\'m glad that I made the right choice to sign up with Oryon.

Thanking especially the technical staff for constantly remedying my site whenever I make a mess out of it and the kind and understanding customer service, I wish the staff at Oryon Networks a very Merry Christmas. Keep up the good job!

Lindy L.L. Foong

Thanks for your prompt response.

It's been great to work with oryon as your service has always been very prompt and first class!

Ken

I have used Oryon Networks for more than 3 years and I am quite pleased with their uptime. so far everything has been going very smoothly and I do not have any problem with them all. It is very unsual for a Singapore company to have such a high level of customer service quality. For those who had used other web hosting companies will know what I meant.

Oryon Networks has the best support and sales team available. I have never seen a web hosting company that replied to my mail in less than 2 minutes after midnight! With the zero downtime and exceptionally fast website loading time, what more can you ask for from this company.. Don't believe? Use Google to check it out!

Christopher Tan

Too bad starlag do not allow us to host websites at home :-)
Anyway, it's 2AM and I couldn't sleep so I was thinking about what marvelous websites and portals I could launch tomorrow. So I got a "brilliant" idea and I got up and went to my pc, log in into my orynet account and I realised that I maxed out my options, so I just fired out an email thinking that tomorrow either I'll finish my idea or I'll get another plan or provider and guess what??!? They replied to me FAST, I mean really really fast, it's 2:20 and the deal is done! I just hope they we're playing w3 and my e-mail beeped on their screen 'cause wasn't urgent at all.

Honestly the reason I went with them was the hamster dude from sghamsters. I didn't know his e-maill address when I signed up. Please credit him if you want. I'm running a niche portal as well :-)

The Gaijin, muaythai.sg

i've used oryon for almost a month now and i'm quite pleased with the site uptime. myself has not seen a downtime yet, although from the posts of fellow members they have experienced a few. also, my site loads pretty fast too (maybe because it's light on resource load).

about their customer service:

towards sales enquiries:
replies came back within 10 minutes. very amazed and will give thumbs up for this.
towards technical problems:

i tried sending 2 technial enquiries through their website. the first came back in almost an hour, the second in half.
still, i must say it's rather fast to me.

bottomline:
for now i won't say that they're the cheapest but my overall rating for them would be 9/10.
if they had this referral program i'd refer my friends to oryon.

i'm still working on my site though. it's nothing much but if it's anything, it's http://vtsuki.net

Edward, vtsuki.net

Hi all, can i be the latest Oryon Network customer to post here?:

Signed up with them since early January. So far, everything has been going smoothly. No problems with it whatsoever. And the site (http://www.rovers-sg.com) actually loads pretty fast, im amazed too!:

Thumbs up!

Jeffrey, rovers-sg.com

Thank you!

Very pleased with your excellent service, even at 12.38am in the morning!

Simon Lim